Privacy Policy


Xurpas Software Inc. (“XSI“) respects your privacy and is committed to safeguarding your personal data. This Privacy Policy is designed to ensure that your personal information is protected and managed appropriately in accordance with the standards set forth by Republic Act No. 10173, also known as the “Data Privacy Act.”
 

Service Description

XSI offers various software, games, and related online services (“Xurpas Software Services“).
XSI may include links to third-party services operated independently. These third-party services may have their own privacy policies, which we recommend you review. They govern the use of personal information you provide or that is collected through cookies and other tracking technologies while using Xurpas Software. We do not assume responsibility or liability for the privacy practices of these third-party services, and your use of them is at your own discretion.
 

Personal Information to be Collected

XSI collects the following personal information from end users:
  • Name
  • Mobile number
  • Address

Collection Method

Your personal information may be collected directly or indirectly through any of the following methods:
  1. During registration and login to an account on Xurpas Software;
  2. When you choose to complete a ‘Contact Us’ form on Xurpas Software’s website;
  3. In communications and correspondences with our customer service representatives, whether in writing, verbally, or electronically;
  4. Through footage from our CCTV cameras;
  5. From third parties and other sources that have obtained your prior consent for disclosure or when legally permissible under applicable laws.

Purpose and Use of Collected Personal Information

XSI collects your personal information for the following purposes:
  1. To provide Xurpas Software services to you and fulfill our obligations under the End User License Agreement (EULA).
  2. To record your progress and current status within our products, software, applications, or programs, ensuring XSI delivers promised features and functions effectively for the best user experience.
  3. To respond to your inquiries and support requests.
  4. To inform you about XSI activities, projects, and programs.
  5. To verify the identity of winners and/or claimants in promotional events within XSI
  6. To comply with legal and regulatory requirements and perform other necessary processing mandated by applicable laws and regulations.
In the course of delivering its services, XSI may engage third-party service providers. In such cases, personal information may be disclosed for legitimate business purposes and to provide you with XSI services. We will not share, sell, or disclose your personal information to third parties, except as stated above or unless permitted under the Data Privacy Law.
 

Storage and Transmission of Personal Information

XSI maintains organizational, physical, and technical security measures to ensure the integrity, confidentiality, and security of your personal information. These measures include:
  1. Limiting personal information processing to what is necessary for delivering XSI services.
  2. Implementing firewall, data encryption, anti-virus, and other security controls on our servers.
  3. Restricting access to personal information to authorized personnel on a need-to-know basis.
  4. Conducting regular audits to assess data security and control effectiveness.
  5. Keeping security systems up to date.
  6. Providing regular training to personnel on data privacy protection.
Your personal information is securely stored within our office facilities.
 

Method of Use

Your personal information may be used as-is or further processed exclusively to fulfill our obligations and responsibilities to end users.
 

Retention Period

XSI will retain your personal information until it is no longer necessary for the purposes for which it was collected, plus an additional period of ninety (90) days. After this period, the data will be deleted from our servers.
 

Rights of Data Subject

In accordance with the Data Privacy Law, we respect and uphold your rights as data subjects. For more information about your rights, please refer to the National Privacy Commission’s webpage at https://privacy.gov.ph/know-your-rights/.
If you have questions or concerns about Data Privacy, you can contact our Data Protection Officer at: dpo@xurpas.com
XSI reserves the right to amend this Privacy Statement to comply with government and regulatory requirements, adapt to new technologies, align with industry practices, or for other legitimate purposes. We will notify you if any significant amendments occur.